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Handling Winter Emergencies in COA Communities

 

Winter can present unique challenges for condominium communities. From snowstorms to power outages, it’s essential for COA boards and property managers to have a well-thought-out plan to keep residents safe and minimize disruptions. Here’s how to prepare your COA for the most common winter emergencies.

 

1. Develop a Comprehensive Emergency Plan

 

Start by outlining clear procedures for handling winter emergencies. Your plan should include:

• Snowstorm Protocols: Identify who is responsible for snow and ice removal, and ensure the contact information for your contractor is readily available.

• Evacuation Routes: Map out safe pathways for residents to use during emergencies, especially if stairwells or sidewalks are icy.

• Communication Channels: Determine how you will quickly notify residents about emergency updates (e.g., email, text alerts, or a community app).

 

2. Prepare for Power Outages

 

Power outages are common during severe winter weather. Here’s how to mitigate their impact:

• Backup Generators: Ensure the building’s backup generator is serviced and in working order to maintain essential systems, such as elevators, lighting, and heating in common areas.

• Emergency Lighting: Install battery-operated lights in hallways and stairwells for resident safety.

• Resident Support: Encourage residents to keep flashlights, extra batteries, and blankets on hand in their units.

 

3. Address Snow and Ice Removal

 

Keeping pathways, parking lots, and entrances clear is critical for resident safety:

• Hire Professionals: Partner with a trusted snow removal service that understands the specific needs of multi-unit properties.

• De-icing Solutions: Apply salt or sand to high-traffic areas, such as entryways and walkways, to prevent slips and falls.

• Parking Lot Management: Designate spaces for snow storage to ensure parking areas remain functional.

 

4. Prevent Freezing Pipes

 

Frozen pipes can cause significant damage to condominium buildings. To prevent this:

• Inspect Insulation: Check that pipes in unheated areas, such as basements or exterior walls, are properly insulated.

• Keep Temperatures Consistent: Remind residents to maintain a minimum indoor temperature (e.g., 55°F) even when they’re away.

• Regular Maintenance: Schedule routine inspections to identify and repair vulnerable pipes before freezing temperatures hit.

 

5. Communicate with Residents

 

Clear and timely communication is vital during winter emergencies:

• Provide Guidelines: Share tips with residents on how to prepare for storms, such as stocking up on essentials and knowing how to shut off water in their units.

• Emergency Contacts: Distribute a list of emergency numbers, including local utility companies, snow removal services, and property management.

• Use Technology: Utilize a mobile app or online portal to post updates and respond to resident concerns quickly.

 

6. Plan for Post-Emergency Cleanup

 

Once the emergency has passed, focus on restoring normalcy:

• Inspect Common Areas: Check for damage to roofs, gutters, and other shared facilities.

• Repair Promptly: Address issues like leaks or ice damage immediately to prevent further problems.

• Debrief with the Board: Evaluate the effectiveness of your emergency plan and make improvements for the future.

 

By proactively preparing for winter emergencies, COA boards and property managers can ensure the safety and comfort of residents while minimizing potential property damage.

 

Need Help Managing Your COA This Winter?

Our expert team specializes in COA management and can assist with everything from emergency planning to snow removal services. Contact us today to learn how we can support your community year-round!

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